As a business owner, you know how one bad online review from a customer can put a damper on your day and potentially.

As a business owner, you already know how important it is to maintain an online presence through a professional website, etc.

The COVID-19 pandemic continues across the globe with new updates coming in seemingly every minute.

If you’ve Googled your business lately, you may be surprised to find out what customers are posting about you online.

As individuals continue to place greater trust in Google search results, the importance of maintaining a positive online reputation grows.

If you’ve ever worked in the corporate world, then you know that a crisis can debilitate an organization’s reputation.

Major news this week out of London regarding the removal of defamatory content on social media. A ruling by The...

In an era where social media has become a staple, it’s almost impossible to avoid seeing a negative comment about yourself or your business online.

Globally, Google is the most widely used search engine. It has also become somewhat of an everyday vocabulary word.

From social media to reviews and websites, there are a range of outlets that businesses must be aware of when...

There’s no doubt that images boost visibility and click-on rates. A study by Google concluded that posts with images.

Reputation management and public relations in general are important for any business. In the age of the internet.

You’ve probably heard the term before: corporate social responsibility. It might sound like strange doublespeak.

Everyone does it. Whether you order food, go to the doctor’s office, or buy something on eBay or Amazon, the...

Yesterday, CBC’s The National aired an in-depth segment on the issue of the right to be forgotten nd whether Canadians’ past wrongs.

Following privacy and data sharing revelations from Facebook and Google, Reputation.ca has introduced two privacy solutions designed

You may think that only business owners can manage a business’ presence on Google — but you’d be wrong. Recently,...

As I am sure you are well aware, the news cycle has been dominated over the past two weeks by stories of Facebook’s misuse of user data, and specifically...

Asking customers to be an online advocate for your business is never easy. But there are plenty of reasons why it’s important for your business and brand.

Many of us, particularly those of us who are parents, understand just how impactful the internet and social media has...

Many of us understand the golden rule of online reputation management and how to impact Google search results in a positive way...

Yesterday, Matt Earle, President of Reputation.ca, spoke on CBC radio on several key topics related...

Love it or hate it – and people seem to be in one camp or another – you can’t ignore the impact of using Twitter to build your brand and enhance your online reputation.

Hello, Google (or Alexa or Siri or whoever): What will your voice search results do to my digital profile? It’s a big question, and the answer is still evolving.

There are plenty of misconceptions out there about how online reputations are created, damaged — and repaired. What you don’t know about online reputation management can hurt your brand.

Most business owners, particularly those who are technically savvy, understand the importance of how a business appears online.

You may never think it’s a big deal until you are in the wrong place at the wrong time. Or something you simply can’t foresee winds up in a place that anyone in the world can easily see — on the internet.

Leadership pages: They set a tone and direction on how visitors to a company website are educated and, more broadly, how the company is represented and perceived by the public.

Certainly, what appears in Google’s main search results page, and particularly Google’s first page, plays a highly significant role in...

We are all familiar with the phrase, knowledge is power. Although the phrase is on the verge of being overly-used, that should not discount the fact that there’s truth behind the statement.

As Warren Buffett famously said, “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.”

Being on the wrong end of bad reputation issues comes with a price. How big a price? Just ask United Airlines. The price tag after one particular incident hit $180 million.

In the latest round of data breaches, this week Adult Friend Finder confirmed that their database had been breached, exposing the private information of millions of users of the site, as well as a

It’s clear that the Internet has permeated every aspect of our lives, from how we communicate to how we find...

Online reputation has become an increasingly important tool as we continue to shift toward a digital-based economy. A virtual reputation...

Many brands concerned with their online reputation conduct discovery sessions to identify third-party brand mentions.