Utilizing market leading technology and search engine optimization practices we offer online reputation suppression, deletion and monitoring services to clients worldwide.
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What We Do
Control Search Results
Gain command over your online image. With our advanced software, in-house SEO specialists, staff journalists, legal forensics, and exceptional search algorithm expertise, we can develop a strategy that moves the content you want people to see to the top and the negative content off the first page.
Our services include creating positive content, removing negative content, monitoring and managing your online reputation by doing a combination of the following:
- Content Removal
- Content Generation / Suppression
- Content Monitoring
- Social Media Management
- Review Management
- Wikipedia Page Edits or Creation
Delete Negative Content
We have developed an assortment of proprietary techniques for permanently deleting content online. The types of content we can delete includes:
- News Articles
- Lawsuits
- Gossip Sites
- Social Media Posts and Pages
- Blog Posts
- Reviews
- Photos & Videos
- Consumer Complaints
- User Comments
- Private Information
Improve Review Scores
We use our reviews management software ReviewsCaster to make sure your listings are updated and synchronized across all of the platforms that matter to your business. Our services and operations team work to:
- Get you more reviews
- Raise your review score
We help you manage and optimize your review scores. We can take over or integrate with your team to build a reputation management strategy that fits your needs.
Our Services
- Suppression and Content Generation
- Removing Negative Online Content
- Monitoring and Managing Reviews
- Social Media Management
- Brand Monitoring
- Reputation Maintenance
Suppression and Content Generation
We are SEO content generation experts. We know how to get your positive content ranked higher, and we know how to push your negative content lower. Content optimization and generation are your most powerful tools for repairing your reputation.
Our software and services are designed to take out all the guesswork.
We Can:
- Optimize your current content and profiles
- Create more positive content
- Show how all your online content changes rank over time
Removing Negative Online Content
We understand how negative content can affect people and businesses. That’s why we have established guidelines for best practices in content removal.
We can remove negative posts about you from certain mainstream media news sites, social networks, forums, message boards and more. We will always be transparent with our clients regarding the realities of removal.
The truth is, content removal is difficult and expensive due to many factors, including costs for lawyers, the rights to freedom of speech and other limitations that make it harder to remove negative content online.
We offer solutions for our clients who wish to pursue legal action, we also provide more tools and options to help you regain control of your online reputation.
Sites we offer guaranteed deletions services for:
ComplaintsBoard.com, Justia.com, TheDirty.com, RipOffReport, ComplaintsBoard.com
See more sites we remove from here
We have an ever-growing list of sites we remove from and continue to improve our abilities. Contact us for an assessment of your situation to determine if there is a Guaranteed Removal option available.
click here to see our list of guaranteed removal services.
Monitoring and Managing Reviews
Getting more positive reviews is easier with ReviewCaster. It will help you generate reviews and respond quickly to any negative comments.
- We provide you with software that automatically connects with your business billing system and sends out emails to your customers to collect reviews.
- It also has an iPad/Android app that you can provide to your customers and collect a review right on the spot at your business.
- The reviews we collect are syndicated out to a whole list of partner websites, amplifying their reach and impact.
- We give you a platform to track and monitor where reviews are written about your company.
- We get real reviews from your real customers on these websites.
- We try to prevent your positive reviews from being buried.
- Train you on how to respond to negative reviews using best in class business practices.
We will help ensure your product or service has the positive reputation it deserves.
Social Media Management
We help keep your social profiles up to date and can respond to all social media comments and Tweets about your company or your industry.
Engaging with customers by staying on top of comments and responding to complaints or bad reviews will give your business the edge it needs to succeed.
Let us do the work for you.
Brand Monitoring
We use proprietary software to track mentions of your name across more than 10,000,000 news sources and websites.
Sending you a report of these mentions each day and your account manager monitors them as well.
Following this reactive approach, Reputation.ca is able to address negative criticism as it happens – which provides peace of mind in knowing that you’re not allowing negative content to linger unaddressed and damage people’s opinions about you.
Reputation Maintenance
Our maintenance plans are designed to maintain and improve your current search engine reputation.
- Create positive content
- Publish this content on your blogs and social profiles (Twitter, LinkedIn, etc.)
- Perform other maintenance tasks on your social profiles
- Perform optimizations to help your assets hold their positions
- Provide monitoring of rankings
- Provide media monitoring
Our Software
With our online monitoring software RepuSure, you can have a clear picture of all the positive and negative content that can impact your online reputation.
Our proprietary reputation monitoring software is included with all services agreements.
- Visualize and track your search results
- Daily screenshots and tracking of search engine rankings
- Weekly emailed reports of your online reputation
- Media monitoring across millions of sources
Our platform for reviews monitoring allows you to take control of your review scores, raise them and get more good reviews. You can also automatically sync your business listings so you are shown consistently to customers. Managed sites include:
- Yelp, Google Reviews, BBB, Trip Advisor
- Monitor Your Reviews
- Gather More Positive Reviews
- Manage MultipleLocations, and Business
- Weekly Analysis and Summary Report
Our Team
Online Reputation Strategists
Online reputation strategists devise and execute programs that improve search engine results for people and companies.
Technical Search Engine Optimizers
Our team of technical SEO experts keep abreast of cutting edge techniques to ensure powerful and effective results for your campaigns.
Traditional Public Relations Experts
We have expert public relations and communications experts on our staff to deal with the media, provide strategy, and gain positive media coverage.
Why Choose Us
Effective Strategies
Personalized Solutions
From generating positive content about you, to managing your social profile, our packages and bundles are customized for individuals, and tailored to meet the needs of small and large businesses.
Trusted
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Client Testimonials
Frequently Asked Questions
What is Online Reputation Management (ORM)?
Online Reputation Management (ORM) involves monitoring, managing, and improving how your brand or individual reputation is perceived online. It includes addressing negative feedback, promoting positive reviews, and ensuring a favourable online presence.
Why is Online Reputation Management important for businesses?
ORM is crucial because most customers research a brand online before making a purchase decision. A positive online reputation can help build trust, attract more customers, and improve revenue, while a negative reputation can drive customers away.
How does Online Reputation Management work?
What tools are used for Online Reputation Management?
Common ORM tools include:
Google Alerts: To track online mentions.
Hootsuite: For social media monitoring.
Reputation.com: For sentiment analysis and review management.
Text: For managing local business listings and reviews.
How can Online Reputation Management benefit small businesses?
ORM helps small businesses build credibility, attract local customers, and compete with larger brands by maintaining a strong online presence and addressing customer feedback effectively.
What does an Online Reputation Management strategy involve?
An effective ORM strategy includes monitoring brand mentions, engaging with customers on social media, responding to reviews, suppressing negative content, and creating high-quality, positive content.
How long does it take to see results from Online Reputation Management?
ORM is a continuous process. While some improvements, such as addressing negative reviews, can show results quickly, achieving long-term reputation improvements may take weeks or months, depending on the extent of the issues.
What are Online Reputation Management services?
Success Stories
The owner of a restaurant in downtown Toronto noticed a decline in reservations and walk-in customers due to a few unfavourable reviews on Tripadvisor. Even though these reviews were vastly outnumbered by favourable ones, they were displayed prominently on the first page of results whenever the name of the restaurant was searched. This had the unfortunate effect of damaging the restaurant’s reputation and deterring potential customers from dining there.
Reputation.ca conducted a comprehensive audit of the restaurant’s online presence. Using state-of-the-art online reputation management techniques, we worked to minimize the visibility of the negative reviews and promote the many positive ones left by other patrons. We also provided the owner with tools to encourage satisfied customers to leave glowing reviews going forward.
Within four months, the restaurant’s overall Google rating improved from 3.1 to 4.4. The owner reported an increase in bookings and walk-in traffic, and expressed his gratitude to the company, stating, “Reputation.ca helped our business regain public trust. We couldn’t be happier!”
A senior executive at a Chicago-based financial services firm discovered that a complaint from a dissatisfied former client was dominating her online search results. The complaint had no grounding in fact and seemed deliberately designed to cast doubt on her professional abilities. Despite her efforts to address the issue on her own, the content remained highly visible online for months.
Reputation.ca created a personalized online reputation management strategy for the executive that included publishing authoritative articles highlighting her recent accomplishments and contributions to her field. We also optimized her LinkedIn profile and other social media accounts to ensure they showcased her breadth of expertise, as well as highlighting favourable testimonials from her roster of highly satisfied clients. These strategies helped to suppress the misleading blog post, pushing it below the positive content.
The financial executive’s profiles now dominate the first page of search results for her name, and the false complaint is no longer visible to those searching for her professional track record. In a thank-you email, she shared, “I can finally focus on my career without worrying about untrue information online harming my reputation. Reputation.ca delivered on their promise to me and exceeded my expectations.”
Our Process
How Much It Costs
Please call or email us at any time to speak with a friendly representative who can answer your questions and provide you with a firm quote.
We also offer an instant quote tool to give you an idea of the cost of getting the results you need. OR the cost of our services.