We Help Remove, Push Down, and Generate More Positive Reviews
Reviews are an essential part of each and every business. Whether you own a restaurant, tech company or anything in between, your customers, clients and employees are looking at your reviews.
Our software and services are designed to improve your ratings on Google Reviews, TripAdvisor, RateMDs, Facebook Reviews and many other review websites.
What can ReviewsCaster do for your business?
- Stop Chasing Reviews!
- Multiple Locations, No Problem
- Respond to Reviews Faster
- Gather Reviews with Email and SMS Invites
- Daily or Weekly Reporting
- Personalize Your Customers Experience
Stop Chasing Reviews!
See all of your reviews, from all review sites, all in one place!
Gather reviews from sites like Google, Yelp, TripAdvisor, BBB and many more.
Multiple Locations, No Problem
Our Software Offers Multi location Business Solutions
Respond to Reviews Faster
Gather Reviews with Email and SMS Invites
Daily or Weekly Reporting
Personalize Your Customers Experience
Let Us Do The Work For You
We setup and configure our review management software for your business. No expertise required on your end.- Our software will help generate reviews on the sites you need most.
- Rest easy knowing your ratings will help improve your business and its being managed utilizing review management best practices.
Collect Customer Reviews Faster
- Collect more reviews on the spot from your clients for mobile devices, computers, tablets.
- You can use an iPad with your branded software installed on it. Collecting reviews on location or on the go. Letting your clients know their opinions matter.
- Contact your client database to generate more positive reviews. Easily Import your client contact list and our program will do the heavy lifting for you.
Easy To Use, Easy to Track
Our softwares watches hundreds of review sites, and is automatically compiled in one convenient place. Stop chasing those reviews or letting them go unnoticed!
Our program will segregate negative and positive reviews for you. If a client gives you 3 stars or less, their review will be sent directly to you and not be published online so that you may address their concern privately. If they give you a 4 or 5 star review, they will be prompted to write a review on the reviews sites selected.
Receive email notifications when you get new reviews, or a weekly or daily summary.
Know your reviews are being responded to and new ones are being generated.
Can Negative Reviews Be Removed?
Negative reviews can be hard to remove. We have a guaranteed service to remove reviews. You only pay if we are successful! Contact us for a free consultation .
We are successful at removing reviews about 30% of the time. While some reviews can be removed, it may not be possible to remove all of them, and with the cost associated, it can be a more sustainable long term solution to generate positive reviews and overpower the negatives. Our experts can help you come up with a strategy for the best results and we will assess which ones can be removed as part of the process.
Most online review platforms have policies and guidelines that govern what types of reviews can and cannot be removed.
Experience has shown that responding to negative reviews and trying to resolve the customer’s concerns or address any issues they may have had is the best approach.
Responding to negative and positive reviews in a professional and empathetic manner can show other potential customers that you are committed to providing good customer service and that you value their feedback.
Our software is designed to help simplify that management process and give you the tools to combat negative reviews.
Reputation.ca Add-On Removal Service – with Reviews Management Package
All removal attempts are sold with a corresponding Reviews Management package with an additional cost. One of Reputation.ca’s experienced removal experts will determine which reviews to focus removal attempts on.
- Basic ($200 extra) – 5 removal attempts per month divided across negative reviews
- Essential ($400 extra) – 10 removal attempts per month divided across negative reviews
- Advanced ($600 extra) – 20 removal attempts per month divided across negative reviews
- Each successful review that is removed will be charged an additional $100.
- Review removal services are not offered outside of Reviews Management Packages.
- All six month minimums apply to both services.
Set Up Best Practices in How to Respond To Your Customers
Positive or Negative reviews need a process developed in how to respond. We help you create solutions that are appropriate to your industry.
We will help you:
- Improve response time to reviews.
- Focus on your relevant communication sites.
- Help automate responses.
- Generate more positive customer feedback.
- Respond to negative feedback with empathy.
Control The Conversation
We segregate your reviews so that the negative or neutral reviews will come to you first! This will allow you to help resolve problems and respond quickly to customers.
We will help give you the tools to respond to negative feedback in a positive and timely manner. Helping your company set up best practices review management solutions.
Our Platform provides an easy way to publish positive reviews, on the sites that matter most for our business.
Our Plans
- Up to 5 reviews per month.
- Platform to track and monitor where reviews are written about your company.
- Reviews widget to add to your website.
- Reviews landing page on our discreet domain to direct your customers to.
- Segregate positive and negative reviews.
- Harvest reviews from your existing client base.
- Get real reviews from your real customers on review websites.
- We try to prevent your positive reviews from being deleted.
- We ensure your product or service has the reputation it deserves.
- Report of all reviews generated and promoted during your campaign.
- Up to 10 reviews per month, allowing you to stand out from your competitors.
- We take your exported list of customer emails and reach out to these people and remind them to write a review for you.
- We give you a platform to track and monitor where reviews are written about your company.
- We can provide you with coding to add a reviews widget to your website.
- We will provide you with a reviews landing page on our discreet domain to direct your customers to.
- We will segregate positive and negative reviews to ensure the best reviews are in front of your customers.
- We will reach out to your previous client base to ask them to write reviews.
- For an additional fee, we can provide business cards with links to your review landing page for in-person review requests.
- We get real reviews from your real customers on these websites.
- We get real reviews from your real customers on these websites.
- We try to prevent your positive reviews from being deleted.
- We ensure your product or service has the reputation it deserves.
- We will provide a report to you of all reviews generated and promoted during your campaign.
Reputation.ca’s “Respond To My Reviews” Program
With Reputation.ca’s “Respond To My Reviews” Program, Reputation.ca will proactively monitor all major review platforms that you or your company are on.
What we do when you get a positive review…
- If and when a positive review about you or your company appears on any of these review platforms, we will publicly thank your happy customer on the given platform.
- If and when a negative review about you or your company appears on any of these review platforms, we will do the following::
- Reputation.ca will inform you.
- Reputation.ca will then thoughtfully and intelligently respond to the negative review about you or your company within 1 day of the review being posted.
- Reputation.ca will keep you apprised of any further response from the customer who provided the negative review.
Add $250/month; a total of 10 reviews/month will be responded to
- Up to 20 reviews per month, resulting in more people choosing your business and making you stand out from your competitors.
- We take your exported list of customer emails and reach out to these people and remind them to write a review for you.
- We give you a platform to track and monitor where reviews are written about your company.
- We publish real reviews from your real customers on these websites.
- We try to prevent your positive reviews from being deleted.
- We ensure your product or service has the reputation it deserves.
- We can provide you with coding to add a reviews widget to your website.
- We will provide you with a reviews landing page to direct your customers to.
- We will segregate positive and negative reviews to ensure the best reviews are in front of your customers.
- We will reach out to your previous client base to ask them to write reviews.
Reputation.ca’s “Respond To My Reviews” Program
With Reputation.ca’s “Respond To My Reviews” Program, Reputation.ca will proactively monitor all major review platforms that you or your company is on.
What we do when you get a positive review….
- If and when a positive review about you or your company appears on any of these review platforms, we will publicly thank your happy customer on the given platform.
- If and when a negative review about you or your company appears on any of these review platforms, we will do the following::
- Reputation.ca will inform you.
- Reputation.ca will then thoughtfully and intelligently respond to the negative review about you or your company within 1 day of the review being posted.
- Reputation.ca will keep you apprised of any further response from the customer who provided the negative review.
Add $500/month; a total of 20 reviews/month will be responded to
Q&A
Why is online review management important?
Do you recommend responding to reviews from years ago?
How should I respond to negative reviews?
Is it okay to ask satisfied customers to leave a review on my business?
Do I have to respond to every review or just some of them?
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