We help remove and suppress negative reviews, and generate more positive ones.
Our software and services are designed to improve your ratings on Google Reviews, TripAdvisor, RateMDs, Facebook Reviews and many other review websites.
What can ReviewsCaster do for your business?
- Stop Chasing Reviews!
- Multiple Locations, No Problem
- Respond to Reviews Faster
- Gather Reviews with Email and SMS Invites
- Daily or Weekly Reporting
- Personalize Your Customer's Experience
Stop Chasing Reviews!
See all of your reviews, from all review sites, all in one place!
Gather reviews from sites like Google, Yelp, TripAdvisor, BBB and many more.
Multiple Locations, No Problem
Our software offers multi-location business solutions, keeping track of your brand wherever you decide to bring it.
Respond to Reviews Faster
Surprise your customers with how much you care. Our software allows you to be on point with your responses to both positive and negative reviews.
Gather Reviews with Email and SMS Invites
Our software helps you set up invitations for satisfied customers to review your business, building up a solid word-of-mouth presence for any platform.
Daily or Weekly Reporting
Personalize Your Customers Experience
Let Us Do The Work For You
We setup and configure our review management software for your business. No expertise required on your end.- Our software will help generate reviews on the sites you need most.
- Our team utilizes review management best practices, allowing you to rest easy knowing your ratings are working to grow your business.
Collect Customer Reviews Faster
- Collect more reviews on the spot using our branded software downloaded on your iPad.
- Request reviews on location or on the go, letting your customers and clients know that you value their opinions and their support.
- Contact your client database to generate more positive reviews. Easily import your client contact list and our program will do the heavy lifting for you.
Easy To Use, Easy to Track
Our software monitors hundreds of review sites and automatically generates a report for you in one convenient spot. No more chasing reviews, or missing them altogether.
Our software will separate negative and positive reviews for you. When a review pops up of three stars or less, it’ll be sent directly to you so that you may address the concern privately before the review is published online. Conversely, when customers give you 4 or 5 stars, they’ll receive easy links to post the same review on other sites that you’ve selected.
Receive email notifications whenever you get new reviews, or choose to receive a weekly or daily summary. Know your review are being responded to and that new ones are being generated.
Can Negative Reviews Be Removed?
Negative reviews can have an outsized effect on your business, and they can be a big challenge to remove or suppress. But with our software, you’ll have the best removal service on the market – and if we aren’t successful, you don’t pay! Contact us for a free consultation.
We are successful at removing reviews about 30% of the time. While some reviews can be removed, it may not be possible to remove all of them, and with the cost associated, it can be a more sustainable long term solution to generate positive reviews and overpower the negatives. Our experts can help you come up with a strategy for the best results and we will assess which ones can be removed as part of the process.
Most online review platforms have policies and guidelines that govern what types of reviews can and cannot be removed.
Experience has shown that responding to negative reviews and trying to resolve the customer’s concerns or address any issues they may have had is the best approach.
Responding to negative and positive reviews in a professional and empathetic manner can show other potential customers that you are committed to providing good customer service and that you value their feedback.
Our software is designed to help simplify that management process and give you the tools to combat negative reviews.
Reputation.ca Add-On Removal Service – with Reviews Management Package
When you purchase our removal software, we offer a Reviews Management package as an additional option. One of Reputation.ca’s experienced experts will work with you to determine which removals take priority.
- Basic ($200 extra) – 5 removal attempts per month divided across negative reviews
- Essential ($400 extra) – 10 removal attempts per month divided across negative reviews
- Advanced ($600 extra) – 20 removal attempts per month divided across negative reviews
- Each successful review that is removed will be charged an additional $100.
- Review removal services are not offered outside of Reviews Management Packages.
- All six month minimums apply to both services.
Set Up Best Practices in How to Respond To Your Customers
We’ll create a customized process for your business to respond to negative reviews, coming up with solutions that are appropriate for your business.
We will help you:
- Improve response time to reviews.
- Focus on your relevant communication sites.
- Help automate responses.
- Generate more positive customer feedback.
- Respond to negative feedback with empathy.
Control The Conversation
We segregate your reviews so that the negative or neutral reviews will come to you first! This will allow you to help resolve problems and respond quickly to customers.
We will help give you the tools to respond to negative feedback in a positive and timely manner. Helping your company set up best practices review management solutions.
Our platform allows you to Control the Conversation. Here’s a look at our Plans:
Our Plans
- Up to 5 reviews per month.
- Platform to track and monitor where reviews are written about your company.
- Reviews widget to add to your website.
- Reviews landing page on our discreet domain to direct your customers to.
- Segregate positive and negative reviews.
- Harvest reviews from your existing client base.
- Get real reviews from your real customers on review websites.
- We try to prevent your positive reviews from being deleted.
- We ensure your product or service has the reputation it deserves.
- Report of all reviews generated and promoted during your campaign.
- Up to 10 reviews per month, allowing you to stand out from your competitors.
- We reach out to your customer email list with reminders to write reviews.
- We give you a platform to track and monitor where reviews are written about your company.
- We can provide you with coding to add a reviews widget to your website.
- We will provide you with a reviews landing page on our discreet domain to direct your customers to.
- We will segregate positive and negative reviews to ensure the best reviews are in front of your customers.
- We will reach out to your previous client base to ask them to write reviews.
- We’ll set you up with business cards featuring links to your personal review-landing page for in-person review requests.
- We get real reviews from your real customers on these websites.
- We get real reviews from your real customers on these websites.
- We try to prevent your positive reviews from being deleted.
- We ensure your product or service has the reputation it deserves.
- We will provide a report to you of all reviews generated and promoted during your campaign.
Reputation.ca’s “Respond To My Reviews” Program
With Reputation.ca’s “Respond To My Reviews” Program, Reputation.ca will proactively monitor all major review platforms that you or your company are on.
What we do when you get a positive review…
- If and when a positive review about you or your company appears on any of these review platforms, we will publicly thank your happy customer on the given platform.
- If and when a negative review about you or your company appears on any of these review platforms, we will do the following::
- Reputation.ca will inform you.
- Reputation.ca will then thoughtfully and intelligently respond to the negative review about you or your company within 1 day of the review being posted.
- Reputation.ca will keep you apprised of any further response from the customer who provided the negative review.
Add $250/month; a total of 10 reviews/month will be responded to
- Up to 20 reviews per month, resulting in more people choosing your business and making you stand out from your competitors.
- We take your exported list of customer emails and reach out to these people and remind them to write a review for you.
- We give you a platform to track and monitor where reviews are written about your company.
- We publish real reviews from your real customers on these websites.
- We try to prevent your positive reviews from being deleted.
- We ensure your product or service has the reputation it deserves.
- We can provide you with coding to add a reviews widget to your website.
- We will provide you with a reviews landing page to direct your customers to.
- We will segregate positive and negative reviews to ensure the best reviews are in front of your customers.
- We will reach out to your previous client base to ask them to write reviews.
Reputation.ca’s “Respond To My Reviews” Program
With Reputation.ca’s “Respond To My Reviews” Program, Reputation.ca will proactively monitor all major review platforms that you or your company is on.
What we do when you get a positive review….
- If and when a positive review about you or your company appears on any of these review platforms, we will publicly thank your happy customer on the given platform.
- If and when a negative review about you or your company appears on any of these review platforms, we will do the following::
- Reputation.ca will inform you.
- Reputation.ca will then thoughtfully and intelligently respond to the negative review about you or your company within 1 day of the review being posted.
- Reputation.ca will keep you apprised of any further response from the customer who provided the negative review.
Add $500/month; a total of 20 reviews/month will be responded to
Q&A
Why is online review management important?
Do you recommend responding to reviews from years ago?
How should I respond to negative reviews?
Is it okay to ask satisfied customers to leave a review on my business?
Do I have to respond to every review or just some of them?
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