Online Reputation Management Blog
How to Manage Reviews Across 50+ Franchise Locations
Matt Earle
Jul 16, 2025
About 93% of people read reviews before they visit a business. If you're running 50 or more franchise locations, just one bad review at one of your stores can hurt the entire brand network. I've...
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How to Protect Your Brand Reputation During a Lawsuit
Matt Earle
Jul 9, 2025
When you get sued, it can destroy everything you've built over the years in just a few weeks if you don't take care of it. Most business owners don't know just how fast it can...
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Will a BBB Complaint Hurt Your Search Rank in 2025?
Matt Earle
Jul 2, 2025
A viral BBB complaint can make any business owner pretty worried about their search rankings. We've all searched for our own business name and had that terrible feeling when negative results showed up first. Here's...
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The Ultimate Guide to Celebrity Reputation Management
Matt Earle
Jun 25, 2025
A single tweet can destroy decades of work that went into building your image. Almost every celebrity is a 24/7 public figure, and even one misunderstood post or quote that goes viral can cause a...
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Guide: How to Monitor Your GEO for Changes
Matt Earle
Jun 18, 2025
A large Fortune 500 pharmaceutical company recently found out its brand was showing up in Google's AI Overviews with the wrong dosage information. The bad information came from some random forum post, and now it's...
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What is GEO and How Does It Affect Your Reputation?
Matt Earle
Jun 11, 2025
Say your friend asked ChatGPT for a restaurant recommendation and then never bothered to click on any of the links. That single AI-generated answer probably decided where they went for dinner - and it worked...
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How to Get Doxxing Threads Removed from 4chan or Reddit
Matt Earle
Jun 4, 2025
When your personal information gets posted on big forums like 4chan or Reddit, it can spread to thousands of users in just a few hours. The scale of it catches most people completely off guard....
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What is Reputation Insurance and Is It Real or a Scam?
Matt Earle
May 28, 2025
Reputation insurance protects your balance sheet when public opinion turns against you. Many leading insurers now have this coverage because it's obvious that damage to your reputation has measurable financial costs. Say you consider examples...
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Can I Prove That a Competitor is Running a Review Attack?
Matt Earle
May 21, 2025
The flood of negative reviews that arrive in one big wave can knock down your reputation overnight. A somewhat coordinated review attack happens when a person or group decides to post multiple harsh comments at...
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A Guide on Fighting Online Defamation in Canada
Matt Earle
May 14, 2025
Because online gossip moves faster, it can affect your real life before you even know it. One harsh review or a single nasty post might drive away clients or cost you a job opportunity, all...
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How Does Google’s Review Moderation Team Work?
Matt Earle
May 7, 2025
When someone posts a fake review, it can damage the trust and cost the businesses some money. The stakes are real. Review moderation tends to create a more balanced playing field for you as a...
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How to Remove Fake and Negative Glassdoor Reviews
Matt Earle
Apr 30, 2025
Fake Glassdoor reviews can wreck your reputation in just a few hours. One SaaS startup even saw its job applications drop by 40% after a single false review. You can lose your candidates, see your...
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