We build trust through reputation.

How to Manage Reviews Across 50+ Franchise Locations

How to Manage Reviews Across 50+ Franchise Locations

About 93% of people read reviews before they visit a business. If you’re running 50 or more franchise locations, just one bad review at one of your stores can hurt the entire brand network. I’ve seen plenty of franchise owners learn this the hard way. The...
Will a BBB Complaint Hurt Your Search Rank in 2025?

Will a BBB Complaint Hurt Your Search Rank in 2025?

A viral BBB complaint can make any business owner pretty worried about their search rankings. We’ve all searched for our own business name and had that terrible feeling when negative results showed up first. Here’s what most business owners don’t...
The Ultimate Guide to Celebrity Reputation Management

The Ultimate Guide to Celebrity Reputation Management

A single tweet can destroy decades of work that went into building your image. Almost every celebrity is a 24/7 public figure, and even one misunderstood post or quote that goes viral can cause a massive backlash in just a few hours. Most people don’t know just...