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Another story hit the news yesterday demonstrating the growing concern businesses have over their online reputation.  In Vancouver, a construction firm offered to grant one of their clients a refund on her deposit, so long as the client promised not to write a bad review of the construction firm online.  

The dispute between the two parties is ongoing, but the firm’s request is one more example of how powerful online reviews and comments have become and, at the same time, how aware businesses are of their online reputations.

Read the article here.

Matt Earle

Founder & President

Matt Earle, Founder of Reputation.ca, is a leading Canadian expert on online reputation management with over 15 years of hands on experience working in the space. Mr. Earle’s educational background includes an H.BSc from the University of Toronto and certification as a Google Professional. His expertise has been acknowledged through national television appearances on CBC, PBS and CTV, being a guest host on CBC radio, and numerous quotes in print and online media.